WELCOME TO CrafteePets

5. Other Questions - Who prints and ships my order?

We partner with Printify, a trusted print-on-demand provider, to manufacture and fulfill our orders. This allows us to offer a wide variety of designs and worldwide shipping. Do you offer bulk or wholesale discounts? Yes! If you're interested in bulk orders, contact us for special pricing. How can I contact you? You can reach us via: Email: support@crafteetrends.com Contact Form: Please send us a message through our Contact Form
2. Shipping & Delivery - How long does shipping take?

Shipping times depend on your location along with the shipment method chosen: USA: Economy Shipping: 4-8 business days | Standard Shipping: 2-5 business days Canada: 10-30 business days International: 10-30 business days Production time usually takes 2-7 business days before shipping. Do you offer international shipping? Yes! We ship worldwide. Shipping rates and delivery times vary depending on your location. How can I track my order? Once your order ships, you’ll receive a tracking number via email. Use this number to track your package on the Order Tracking page. Why is my order taking longer than expected? Delays can occur due to high demand, customs clearance, or postal service issues. If your order is significantly delayed, contact us, and we’ll assist you.
1. Orders & Payment - What payment methods do you accept?

We accept Visa, MasterCard. All transactions are processed securely. Can I change or cancel my order after placing it? We process orders quickly to ensure fast delivery. If you need to make changes, contact us within 12 hours of placing your order. Once production begins, modifications or cancellations are not possible. Why was my payment declined? Payment failures can happen due to: Insufficient funds Incorrect card details Bank security restrictions Please check your details and try again, or contact your bank.
4. Product & Printing Quality - What materials do you use?

We use high-quality cotton, polyester blends, and eco-friendly inks to ensure durability and comfort. Each product description includes material details. How should I care for my apparel? To keep your apparel looking fresh: Wash inside out in cold water Use mild detergent Do not bleach Tumble dry on low or hang dry Do not iron directly on the design Will my print fade over time? Our printing process ensures long-lasting prints, but proper care (cold wash, gentle drying) helps maintain print quality.
3. Returns, Refunds & Exchanges - What is your return policy?

Since all our products are custom-made on demand, we do not accept returns or exchanges unless the item is damaged, defective, or incorrect. What if I receive a damaged or incorrect item? If your item arrives damaged, defective, or incorrect, please email us at [your email] within 30 days with: A clear photo of the issue Your order number We’ll send a free replacement or issue a refund. Can I exchange my item for a different size? Unfortunately, since we print on demand, we do not offer size exchanges. Please refer to our size chart before ordering.